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Legal notice

Seller Information

Business Name: Nagata Shoji trading
Representative: Shoji Nagata

Business Address:
7-333 Shinmatsudo, Matsudo City, Chiba 270-0034, Japan
Phone Number: +81-90-6038-6145
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT +9)
Closed on weekends and public holidays.
Email Address: henxxihero@gmail.com
We generally respond to inquiries within 2–3 business days.

Product Pricing

Prices are listed on each product page and displayed in the applicable local currency or U.S. dollars.
Prices may include or exclude taxes depending on the region and applicable laws.

Additional Charges

  • Shipping Fees: Calculated at checkout based on your location.

  • Processing/Service Fees: May apply depending on your payment method or shipping option.

  • Other Taxes or Customs Duties: The customer is responsible for any import taxes or customs duties imposed by the destination country.

Payment Methods

  • Credit Cards (Visa, MasterCard, JCB, American Express)

  • PayPal

  • Other regional payment methods (where available)

Order Fulfillment and Shipping

Orders are typically processed and shipped within 3–7 business days after confirmation, depending on product availability and shipping destination.

Returns and Exchanges

We accept returns for defective or damaged items within 7 days of delivery, provided the item is returned in its original packaging.
To initiate a return, please contact our customer service team for instructions.
For returns due to customer preference, return shipping costs may be borne by the customer depending on the product.
Return or exchange requests must be made within 14 days after delivery.

Sales Restrictions

Some products may be subject to quantity limits or regional availability. Such restrictions will be clearly stated on the product page.

Liability and Disclaimer

We make every effort to provide accurate and high-quality products.
However, we are not responsible for any damages arising from the use of our products or services.
Customers are advised to review product details and conduct their own research before making a purchase.
If you receive a defective product, please contact our support team for assistance.

Privacy Policy

For details on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
By making a purchase through our website, you agree to our Terms of Use and Privacy Practices.

Governing Law

These terms are governed by the laws of Japan.
Any disputes arising shall be resolved through arbitration within Japan.

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